Privacy policy & copyright.
How NEOMA handles personal information when you visit this website, contact the studio or discuss a project, and how website content may be used.
Last updated:
Your information. A clear point of contact.
NEOMA is responsible for the personal information it uses to operate this website and respond to studio enquiries. For privacy questions, requests about your information or permission to use our work, contact the studio.
NEOMA — Gjakovë, Kosovoinfo@neoma-architecture.com
+383 44 803 706
Information we handle
When you email or call us, we receive the contact details and information you choose to share. This may include your name, email address, telephone number, project location, brief, budget, drawings and correspondence. Please share only information relevant to your enquiry and avoid sending unnecessary sensitive information.
Website requests also involve technical information such as an IP address, browser information, requested pages and request times. Hosting and service providers may process this information in connection with delivering and securing the website. Authorised studio accounts use login and session information to access the management area.
Purposes & legal grounds
We use enquiry and project information to respond to questions, understand a brief, prepare proposals, coordinate agreed services and communicate with clients and consultants. These activities support steps requested before a contract and the performance of a contract.
Operating and protecting the website, managing correspondence and establishing or defending legal claims may rely on legitimate interests, balanced against your rights. Records required by law are handled to meet legal obligations. Where processing requires consent, that consent must be obtained for the relevant purpose and may be withdrawn without affecting earlier lawful processing.
Maps, fonts & external services
The contact page embeds Google Maps, and website fonts are requested from Google Fonts. Loading these resources sends technical information, including your IP address and browser request details, to Google. The embedded map can load when it approaches the visible part of the page. See Google's privacy policy for its processing practices and controls.
Other project maps use map tiles from OpenStreetMap and, when terrain is selected, OpenTopoMap. Those requests are sent to the relevant tile provider. See the OpenStreetMap Foundation privacy policy and OpenTopoMap information.
If you follow a social media or other external link, the destination's own terms and privacy policy apply. NEOMA does not control those services. You can contact the studio by telephone or email if you prefer not to use an embedded map or social platform.
Retention & security
Information should be kept only for as long as needed for its purpose, including handling an enquiry, providing agreed services, meeting record-keeping duties and resolving disputes. The relevant period depends on the record, contractual commitments and applicable legal requirements. You may ask the studio for the retention criteria that apply to your records.
Access controls and appropriate technical and organisational measures help protect information. No website, email system or internet transmission can guarantee absolute security. If you have a confidentiality concern about project materials, contact us to agree how to share them before sending them.
Your privacy rights
Depending on the applicable law and circumstances, you may request access to your information, correction, erasure, restriction of processing or data portability, and may object to certain processing. Where processing relies on consent, you may withdraw it. These rights have legal conditions and exceptions.
Send requests to info@neoma-architecture.com, explaining your request and how we can respond. We may need proportionate information to confirm your identity. Requests will be handled within the applicable legal time limits.
You may also raise a concern with Kosovo's Information and Privacy Agency or another competent supervisory authority. Kosovo's Law No. 06/L-082 on Protection of Personal Data provides the local legal framework.
Children's information
This website presents professional architectural services and is not directed at children. Please contact the studio if you believe a child has supplied personal information that should be reviewed or removed.
Copyright & permitted use
© 2026 NEOMA. All rights reserved in content owned by NEOMA. Website text, designs, drawings, visualizations, photographs, renders and logos are protected by applicable intellectual property laws. Third-party materials remain the property of their respective owners, including photographers, collaborators, clients and map contributors.
You may view this website and share links to its pages. Except where permitted by law or an applicable licence, copying, republishing, adapting, distributing, commercially exploiting or using protected materials for construction requires prior permission from the relevant rights holder. Attribution alone does not replace permission.
Project images, concepts and drawings are presented as portfolio information. Viewing or downloading them does not grant a licence to build, reproduce a design or use NEOMA's name or logo. Project-specific usage rights and deliverables are governed by the relevant written agreement.
For publication, press use, image licensing or a copyright concern, email info@neoma-architecture.com with the page link, the material concerned and details of your request or rights. Third-party maps, software and fonts remain subject to their own licences and attribution requirements.
Updates & contact
This page may be revised when website features, services or applicable requirements change. The date above identifies the latest revision. For questions about this notice, your information or the use of our work, contact NEOMA.